Delete your account in the game
Open Settings → Account → Delete account. A period of 14 days begins. If you open the game in that time, it asks whether you want to cancel the deletion.
After the period our server deletes your village and progress, your profile, your friendships and memberships and your game statistics. Purchased pearls and items expire with it; deleting your account does not refund purchases.
Without the game
If you no longer have the game, write to [email protected]. Give us your player ID and, if you have one, the order number of a purchase, so we can make sure the account is yours. We delete it within one month and confirm it to you.
Chat and messages in the game
Messages you wrote in a community chat or to friends are deleted with your account. [offen: Frist und Umfang für Chatnachrichten und gemeldete Inhalte mit dem Server festlegen]
Purchases
Purchases are handled by Apple or Google, who keep them as the law requires. RevenueCat keeps the purchase history of your account on our behalf, so purchases can be checked and restored; we have it deleted together with your account.
Advertising
Videos are served by Google AdMob; Google is responsible for that data itself. Withdraw your consent any time in the game under Settings → Privacy. On iPhone, switch off tracking in Settings → Privacy & Security → Tracking; on Android, reset or delete the advertising ID in the Android settings under “Ads”. More: policies.google.com/privacy
Messages to us
If you wrote to us, we delete your message once it is settled, after twelve months at the latest. Tell us if you want it deleted earlier.
This website
This website sets no cookies and stores nothing about you. Only your choice of light or dark and whether motion is paused stay in your browser; you can delete them there.